Privacy Policy

This notice describes the privacy policy of Romanianfood.co.uk.

By visiting Romanianfood.co.uk, you are accepting and consenting to the practices described in this Privacy Notice.

The information we learn from customers helps us personalise and continually improve your shopping experience at Romanianfood.co.uk. We use the information to handle orders, deliver products and services, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather.

  • Information You Provide Us: We receive and store any information you enter on our website or provide us in any other way.
  • You can choose not to provide certain information but then you may not be able to take advantage of some features.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses Romanianfood.co.uk or advertisements and other content served by or on behalf of Romanianfood.co.uk on other websites.
  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open an e-mail from Romanianfood.co.uk if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you wish to receive promotional offers via e-mail or mail, please indicate this to us.
  • Pages you visit: we record non-identifiable information about pages you visit while you surf our website. The sole purpose of this exercise is to track the popularity of our website and the popularity of our products for marketing and development purposes only.

Use of Cookies (no, not those cookies…)

We do use cookies. Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next. Read more about cookies at http://www.whatarecookies.com.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of the website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Romanianfood.co.uk products and services that require you to Sign in.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Does Romanianfood.co.uk share my information with others?

We deeply respect your right to privacy and personal data protection and we are committed to safely keeping any data you share with us. Information about our customers is an important part of our business and we use it for our company’s marketing purposes. Although, we are not in the business of selling it to others. We sell quality food and not information, therefore the answer is NO, Romanianfood.co.uk does NOT share the information with others.

What about paying online with my credit card?
Online payments are processed via Pay Pal and they are secure. Romanianfood.co.uk does not store nor register your credit or debit card information whatsoever. All these are done via PayPal secure server. For more information on PayPal payments for you access the PayPal website.

What about the information I enter when I register?

When you register or log in to our website it switches itself to safe mode. The information you send is now encrypted (SSL) and you can notice the address of our website is now https://romanianfood.co.uk instead of http://….. The extra “s” that appears in the site’s address means a “secure” connection. More information about this as follows:
•    We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
•    We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
•    It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

The DPA & GDPR May 2018

We and this website comply with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation) which came into effect in May 2018.

If you have any questions relating to GDPR please contact us at sales@romanianfood.co.uk.

Notices and revisions

If you have any concerns about privacy at Romanianfood.co.uk, please contact us with a thorough description and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Notice and the Terms and Conditions could change also. We may e-mail periodic reminders of our notices and conditions unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.